Frequently Asked Questions

How do I configure a Windows Phone for CSS mail?
These instructions are for the CSS primary mail server system.  Please call or submit a ticket to make sure you're using the primary email server system.

  1. On Start, swipe left to the App list, select Settings, and then select email + accounts.
  2. Select Add an account and select Other account.
  3. Enter your e-mail address and password and select Sign in. Windows Phone will try to set up your e-mail account automatically, but it won't work. Don't bother tapping Try again.
  4. Select Advanced, and then select Internet email.
    You'll need to enter the following information:
    1. Account name This is a descriptive name for your account, (whatever you like)
    2. Your name Type your name as you want it to appear when you send e-mail messages from your phone.
    3. Incoming email server
    4. Account type IMAP4.
    5. User name This is your full e-mail address
    6. Password This is the password for your e-mail account.
    7. Outgoing (SMTP) email server
    8. Select Advanced and uncheck the boxes Require SSL for incoming email and Require SSL for outgoing email.
  5. Select Sign in.

 Last updated Wed, Nov 19 2014 12:18pm

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